Our Commitment to Your Privacy

At Amplify (a trading name of Hurren and Hope Holdings Ltd, registered in England & Wales with registration number 09633314), we are dedicated to protecting your privacy and the security of your personal information. This commitment extends to all interactions, whether online or offline, including through our website, branches, events, phone calls, mobile apps, and social media platforms.

This Privacy Policy outlines how we collect, use, and safeguard your data, as well as your rights and choices regarding your personal information.

Information We Collect

We adhere to the General Data Protection Regulation (GDPR) and only collect information that is necessary and relevant. This may include:

  • Basic Contact Information: Name, address, telephone number(s), email address, qualifications, and IP address.

 

  • Additional Information (as needed): In the course of our services, we may also collect your address, purchase history, services used, subscriptions, records of conversations and agreements, and eligibility to work in the UK.

Providing your personal information is voluntary, but necessary for us to effectively assist you as a candidate. We process your data based on legitimate interests, which will be clearly stated when the information is initially provided. We will not share your data with any parties outside of those mentioned in this policy unless required by law.

Sharing Your Information

We may share your personal data with other organizations only in the following limited circumstances:

  • Legal Obligation: When required by law or a public authority.

 

  • Legal Rights: To establish, exercise, or defend our legal rights (including fraud prevention and credit risk reduction).

 

  • Service Delivery: With our clients to effectively provide our services to you.

 

  • Data Processors: With our CRM provider and other third-party service providers who assist us with essential operations. Any information shared with these providers will be anonymized to protect your identity.

How We Use Your Information

We use your information for the following purposes:

  • Communication: To respond to your inquiries, questions, and concerns.

 

  • Service Delivery: To provide and personalize our services, including matching you with relevant job vacancies.

 

  • Improvement: To conduct statistical analysis and gather feedback to improve our websites and services.

 

  • Security: To enhance security measures and protect your access to our website.

 

  • Candidate Understanding: To gain a better understanding of your needs and preferences as a candidate.

 

  • Marketing: To contact you about our services (only if you have previously expressed interest) and provide online advertising and promotions.

 

  • Support: To answer your questions and resolve any issues you may have.

Your Rights

  • Access: You have the right to access your personal information held by us (Subject Access Request).

 

  • Correction: You have the right to request correction of any inaccurate or outdated information.

 

  • Objection/Restriction/Deletion: You have the right to object to or restrict the processing of your personal information, and to request deletion under certain circumstances.

 

To exercise any of these rights, please contact us.

More Information About Your Privacy Rights

The Information Commissioner's Office (ICO) regulates data protection in the UK. You can find more information on their website: https://ico.org.uk/for-the-public. You have the right to lodge a complaint with the ICO at any time.

Data Retention

We retain your personal information to provide consistent and high-quality service, but only for as long as necessary and in accordance with GDPR. Unless otherwise legally required, your data will be stored for 5 years after our last contact with you, after which it will be deleted.

Marketing Communications

We may send you relevant news and information about our services via email, text, mobile applications, and telephone, but only if you have previously engaged with us or shared your details through an online job board. You can opt out of these communications at any time by emailing enquiries@getloud.ai.

Social Sharing

When using our website, you may have the option to share information through social networks. Please remember that your personal information may be visible to the providers and users of those networks. It is your responsibility to manage your privacy settings on those platforms.

Security

We prioritize data security and have implemented physical, electronic, and managerial procedures to protect your information. These measures include:

  • Access Control: Limiting access to our buildings and IT systems.

 

  • Technical Safeguards: Employing encryption, anonymization, and archiving techniques to protect your information across our systems.

 

  • Password Protection: We will never ask you for your passwords.

If you have any questions or concerns about this Privacy Policy, please contact us.